Polaris is recalling nearly 30,000 all-terrain, ranger, and general utility vehicles because they have defects that pose crash hazards.
Software Failure
The issue involves software that causes the throttle to fail to return to the idle position after the engine stalls and restarts in gear without switching the key to the off position. As a result, the vehicle accelerates suddenly, posing a crash hazard. Polaris sold about 26,730 of the UTVs were in the United States and an additional 1,330 units in Canada.
This recall involves Model Year 2019 Polaris Ranger XP 1000 EPS, Ranger CREW XP 1000, and Model Year 2020 Polaris Ranger XP 1000, Ranger CREW XP 1000, General XP 1000 Deluxe, and General XP 4 1000 Deluxe, sold at Polaris dealers nationwide from June 2018 through March 2020 for between $15,890 and $29,000.
Polaris offered the vehicles in gray, blue, white, red, green camo, orange, sand, and maroon colors and they have two or four seats. “POLARIS” appears on the front grille and “Ranger” or “General” on the sides of the rear cargo area. Vehicle identification numbers (VIN) included in this recall can be found stamped into the left rear vehicle frame below the cargo box. The following model names are included in this recall:
- Ranger XP 1000 (Model Year 2020)
- Ranger XP 1000 EPS (Model Year 2019)
- Ranger Crew XP 1000 (Model Years 2019 & 2020)
- General XP 1000 Deluxe (Model Year 2020)
- General XP 4 1000 Deluxe (Model Year 2020)
Defective Throttle Lever Stop
Polaris is also recalling Model Year 2018-2020 Polaris Phoenix 200 ATVs because the throttle lever stop can fail due to shipping, posing a crash hazard. Polaris has received five reports from consumers involving this issue, four of which mention the throttle stop breaking and one to the throttle stop sticking. The company has sold about 2,800 of the ATVs in the United States and an additional 245 in Canada.
This recall involves all model year 2018 through 2020 Phoenix 200 ATVs sold at Polaris dealers nationwide from November 2017 through April 2020 for between $3,800 and $4,200. “Polaris” decals appear on the front body and on the sides of the ATV seats. “Phoenix 200” appears on the side panels. Polaris sold the ATVs in a gray color. The Vehicle Identification Number (VIN) is on the vehicle’s front left frame.
The recall includes the following model names:
- Model Year 2018 — A18YAP20A8, A18YAP20N8
- Model Year 2019 — A19YAP20A4, A19YAP20N4
- Model Year 2020 — A20YAP20A4
Consumers have reported no injuries from either issue to date. Regardless, consumers should immediately stop using the recalled vehicles. Affected consumers should contact a Polaris dealer to schedule a free inspection and repair. Polaris is notifying dealers and contacting registered owners directly.
