Ford Motor Company is recalling 1.2 million Explorer SUVs to correct a suspension problem that could occur in vehicles that frequently travel over rough terrain.
According to Ford, the toe link on the rear suspension of Explorers from model years 2011 through 2017 may crack in the vehicles that often travel on rough surfaces, causing the rear of the vehicle to bounce. A fractured rear suspension toe link can cause drivers to experience serious steering problems, increasing the risk of losing control of the vehicle and potentially crashing.
The automaker says that one driver reported hitting a curb when the toe link broke, but it is not aware of any injuries related to the problem.
The National Highway Traffic Safety Administration (NHTSA) says that 1.2 million of the Explorers affected by this problem are in the U.S. An additional 28,000 of the vehicles are in Canada.
The recalled Explorer SUVs were made at Ford’s manufacturing facilities in Chicago between May 17, 2010, and Jan. 25, 2017.
To correct the problem, Ford dealerships will align the rear suspensions and replace both rear suspension toe links. The repairs will be made at no cost to the consumer.
Drivers with questions about the Explorer recall may call 866-436-7332 and reference recall number 19S17.
To see if your vehicle is affected by this or any other recall, you can enter your 17-digit vehicle identification number (VIN) into Ford’s recall portal or on the NHTA’s Safety Issues & Recalls website.